web development

Technical Support Engineer at Ooyala in chennai Full Time

Job description

If you enjoy solving complex problems in a fast and efficient way, being on the phone with strategic customers, finding bugs and contributing to online communities, then you have the profile we are looking for!

 

Your primary role as a client-facing technical and business support professional will be working to meet deadlines with responsive and prompt turnaround times. You will be responsible for all aspects of post sales technical customer satisfaction. When partners or customers experience technical difficulties, you will be the first point of contact. You investigate and resolve cases. When these are product bugs or issues that requires a third line of support, the TSE evaluates and communicates the problem to the Core Engineering Team.

Job Overview

  • Date Posted: Posted 5 years ago
  • Location: chennai
  • Job Title: Technical Support Engineer at Ooyala in chennai
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To apply for this job email your details to vshoaib@gmail.com