Solution Engineer, Marketing Cloud (Either to be based in Mumbai or Bangalore)

Are you someone who…

• Gets excited by amazing technology?
• Loves to nut-out an awesome solution to a complex problem?
• Plays with apps and source code… to some degree?
• Gets the warm-and-fuzzies from helping people?

If so, read on…
At the Salesforce Marketing Cloud, we believe customer-centric marketing is the foundation of business excellence. We challenge the status quo to ensure brands are present in the moments that matter to their customers. We deliver simple-to-use, flexible, reliable and user-friendly business tools that enable companies to take their customers on an engaging 1:1 journey with their brand, at scale. We power these customer journeys for brands via our secure, 100% cloud-based technology across Email, Mobile, Social, Web, and any connected device, helping to transform businesses, driving exceptional growth for customers via the delivery of key business objectives, and just plain cool technology!

The Solutions Engineering Team: a bit about us
The Solutions Engineering team is at the forefront of the entire Marketing Cloud technology landscape. This collaborative team works closely with sales to uncover real business problems faced by customers and prospects and develops solutions and processes to not only overcome these obstacles, but deliver phenomenal digital transformation. From workshops, whiteboarding, presentations, demonstration and proof-of-concept builds, this team works closely with all areas of the business and all aspects of a wide technology stack.
We’re a fast-paced, light-hearted crew that work together, get the job done, and never take ourselves too seriously. It’s like a startup, without the capital.

Your Responsibilities: a bit about you
A Solutions Engineer at Salesforce plays a crucial role in developing innovative solutions for complex technical and digital marketing requirements. This role collaborates with sales, services, product, business consulting, as well as prospective and existing customers. Meeting with C-level, Director-level, management-level and user-level customer contacts, the Solutions Engineer must be able to easily adapt to each type of conversation, whether it’s strategic and high-level, or highly detailed and technical.

The highly respected role of the Solution Engineer is seen as the voice of reason (and realism), and generally focuses on the following key areas:
Solution Development: Work closely with business stakeholders and technical resources to uncover technical challenges and goals relating to digital marketing, to then develop a solution and roadmap for the success of the customer.
Build: Showcase through software demonstrations and rapid prototyping how connected experiences come to life with the Salesforce Marketing Cloud. This includes the delivery of executive level software demonstrations, construction of future state customer journey strategies, and developing long term IT roadmaps.
Dance: Deliver an engaging and coherent presentation that connects complex technology to C-level audiences. No dancing required, occasionally some jazz-hands help though.
Live on the Bleeding Edge: Stay up-to-date on product development and roadmap, industry trends, and industry news. Sounds easy, it’s not.

Minimum Requirements: the nitty-gritty

• B. Computer Science, Software Engineering, MIS or equivalent work experience
• Pre-sales consulting experience with experience focused exclusively on the digital space
• Technical Skills on HTML, Javascript and CSS needed.
• Bachelor’s Degree in Informatics, Computer Science, or Interactive Design
• Understanding of digital marketing best practices
• Experience Storytelling, Storyboarding, Copywriting
• Experience developing mobile responsive web pages and emails
• Experience with presentation software including PowerPoint and Keynote
• Pitching ideas, presenting to internal/external stakeholders
• A passion for solving problems
• 7+ years relevant work experience

Your Impact
The Salesforce Marketing Cloud Solutions Engineer plays a critical role in supporting our growing sales team and has a direct impact on winning strategic new business by providing innovative creative solutions to complex problems through the use of unique skills to analyze, structure, solution, and present the long-term vision with clients and partners. The Solutions Engineer works with both prospects as part of the business development process, as well as existing customers to help expand, strengthen and grow relationships and ultimately help them realize the value in the Salesforce Marketing Cloud. This could be you!

About Salesforce
Salesforce, the Customer Success Platform and world’s #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes, and one of Fortune’s 100 Best Companies to Work for six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!

Key words: Pre Sales, (Pre%Sales), Solutions, Solution, CRM, Marketing, Technical, Consultant, Architect.

Salesforce.com is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com does not accept unsolicited headhunter and agency resumes. Salesforce.com will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com.
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Accessibility – If you require accessibility assistance applying for open positions please contact [email protected] .

Pay Transparency Policy Statement – The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.