Job Role: Engineer- Sr. Engineer – Technical Support

Experience: 4 to 8 years

Job Responsibilities

• Analysis of customer’s requirement & suggest the best solution to them
• Write/Develop codes for customization and enhancement as per customer’s request
• Code analysis / log analysis to isolate software bugs to get to root cause of the issue
• Provide proper solution of the issues and implement same as and when required
• Collaboration with Technical Support engineers and Product Management teams for timely resolution of the issue to customer satisfaction
• Contribution to Knowledge Base Enhancement

Job Requirements

• Min. 4 years of relevant work experience with Bachelor’s degree in engineering or equivalent is desired; advanced degree preferred.

• 2+ years Force.com development experience, with a strong focus on Apex and Visualforce development.
• Development using standard Salesforce and Force.com platform (Apex, Triggers, Workflow rules, VF pages, Batch Apex, Email Services)
• 2+ years Java or C# development experience, and 2+ years web application development experience, including solid experience with Java or C#, as well as HTML, JavaScript, and CSS
• Strong web development skills including JSON,XML, HTML, CSS, JavaScript Scripting Languages, DHTML, SOAP and AJAX

• In-depth experience with jQuery and/or AngularJS a plus.

• Solid experience in problem analysis, resolution and debugging of software problems

• Strong written and verbal communication skills are preferred
• Willingness to ‘roll up one’s sleeves’ and assist wherever needed
• Team player who will innovate to continue improving the way Apttus serves its customer